Front Office Manager (m/f/d)

"Whatever story you choose, you are the star” 
 
At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories. 

The Meliá Vienna with all its 253 design rooms offers a stunning view of the Danube River, because the hotel is located in the highest skyscraper in Austria. Designed to be spectacular, to raise the limit, to tempt, to tease and transform.

The Meliá Vienna comes with the FLOW Restaurant with Terrace delight, the à la carte Restaurant 57 with the rooftop bar on the 58^th floor with an outside terrace and private dining room, our LEVEL-Lounge and nine meeting rooms.

In a large company as large as your world, all that is missing is YOU!

Your tasks

With us, there are no limits to your creativity. The Meliá Vienna is unique and is looking for unique employees - if you are motivated and enjoy the challenge, then you are exactly right with us, because:

• Lifestyle is not just a buzzword for you, but an attitude to life
• Cordial and polite service are not contradictory for you
• You are passionate about what you do - and at the same time you stay calm and keep the overview.
• You know what both Viennese and international guests like and how to win them over.
• For you, "only as a team are we strong" counts.

Your responsibilities will include:

• Leading the team
• Achieving efficient guest satisfaction, and best ratings on the portals.
• Motivation of the team, because with fun and joy simply everything succeeds
• "think out of the box", the wishes of our guests have priority
• Planning and organization of the front office
• Preparation of duty and vacation schedulesInduction of new employees
• Implementation of the Meliá Service Standards
• Administrative activities
• Manager on Duty services

Your profile

• Passion for Guests!
• Excellent communication skills
• Successfully completed vocational training as a hotel specialist or comparable qualification/apprentinceship
• At least one year of professional experience in the same position in the 5* hotel industry
• International work experience
• Confident handling of MS Office and Opera
• Very good knowledge of German and English, knowledge of Spanish an advantage

Depending on training and qualifications, this position is classified in the collective agreement for employess (LG1). With appropriate qualifications and many years of professional experience. Overpayment is intended (All-in agreement).

In addition we also offer our employees numerous benefits. More you can find on the German page.

At Meliá Hotels International you are the Star. Are you ready to write your own story? Then become part of our Meliá family and apply now!