Front Office Agent (m/f/d)

Hospitality at the highest level - Steigenberger Hotels & Resorts

With a history spanning more than 90 years, the Steigenberger Hotels & Resorts are the oldest brand in Deutsche Hospitality. It embodies the highest quality and first class service. The basis for this is provided by our great teams - currently in 60 hotels spread across Europe, Asia and Africa.

The only thing missing now? You! We are looking for motivated and talented people to join us on our daily mission to be the best hosts (m/f/d). Simply follow your nose true to our motto: Make it your journey!

We want you to feel comfortable with us, enjoy your work and be able to develop further. Make your way to the Steigenberger Hotel Herrenhof and experience an exciting journey as:

Front Office Agent (m/f/d) full or part time

Your Tasks

• Professional and warm welcome of our guests
• Check-in and check-out with the OPERA PMS system
• Central contact person for all guest requests
• Concierge tasks (ticket sales, restaurant recommendations...)
• Being in charge of the telephone system and processing e-mail inquiries as well as forwarding them to the relevant departments

Your Profile

• A completed education in the hotel industry
• Experience at the reception desk
• A well-groomed appearance and very good manners
• Pleasure in dealing with people from different cultural backgrounds
• Very good knowledge of German and English
• Experience with hotel software programmes is an advantage

Your Benefits

• Attractive staff rates in our hotels
• In-house experience after the end of the probationary period (free overnight stay incl. accompaniment and incl. dinner in our restaurant)
• Corporate benefits & discounted online shopping opportunities
• Wide range of further training options, e.g. through our eLearning platform 
• Christmas & holiday allowance
• Free meals in our team restaurant
• Free cleaning of uniforms and reduced prices for cleaning private clothing
• complimentary sports offers
• a varied and exciting work environment
• young, motivated team colleagues
• flexible working hours

We welcome applications from all qualified candidates regardless of their  race, religion, gender, gender identity, sexual orientation, national origin, age or disability.

Get your own impression of our Steigenberger Hotel Herrenhof and find us on our homepage.

The minimum gross salary for this position is according to the legal Collective agreement 2178,00 euros per month. The amount of the overpayment depends on the qualifications of the applicant (m/f/d).